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How ERGs support underrepresented groups

Employee Resource Groups (ERGs) have a significant impact on minority and under-represented groups in the workplace by fostering inclusion, supporting career and professional development, and helping inform policies that can impact employees. These voluntary, employee-led groups can create a sense of community and belonging, which is essential for the well-being and professional growth of their members.


ERGs can contribute to a more inclusive and diverse workplace culture by helping to attract and retain underrepresented talent. In addition, organizations with a high level of diversity are 36% more likely to outperform their peers in profitability. ERGs play a crucial role in achieving this diversity by supporting underrepresented employees and providing a space for community, collaboration, innovation, development, and shared success.


ERGs can support career development. By providing networking, mentorship and sponsorship programs, workshops, exposure to senior leaders, and opportunities to take on informal leadership roles within the group, ERGs can help underrepresented employees advance critical skill sets needed to further their careers.


ERGs can help inform organizational policies and practices. For example, an organization looking to implement gender-neutral restrooms in its offices may consult the LGBT+ ERG in order to gather lived experience and insight into how to best communicate to and meet the needs of the LGBT+ employee community. ERGs can also inform the development of inclusive training programs aimed at raising awareness of key diversity dimensions and issues, such as lactation rooms, accessible technologies, etc., in the workplace and society.

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